Cryptocurrency transactions on the blockchain are irreversible. If you deposit cryptocurrency to an incorrect address, it may lead to the
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Withdrawal requests are typically processed immediately and automatically. Therefore, once a withdrawal has been initiated, it cannot be canceled as
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Yes, there are minimum deposit and withdrawal amounts for each cryptocurrency to ensure that the transactions can cover the blockchain
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 As of now, Finsai Crypto Exchange primarily supports cryptocurrency deposits. For updates on new features including fiat currency support, please
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Depending on the level of your account verification, there might be limits on deposits or withdrawals. You can check these
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To withdraw cryptocurrency from your Finsai Crypto Exchange account, go to the 'Withdrawal' section in your account. Choose the cryptocurrency
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Finsai Crypto Exchange does not charge any fees for deposits. However, you may incur a transaction fee from the wallet
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Deposit times can vary depending on the network congestion of the particular blockchain. Usually, deposits are credited after a specific
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You can deposit cryptocurrency into your Finsai Crypto Exchange account by navigating to the 'Deposits' section in your account. Here,
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For security reasons, changing the email address linked to your account is not directly possible. If you need to change
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If you lost your 2FA device, please contact our customer support immediately. You'll need to provide some identification information for
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You can set up 2FA by going to 'Account Settings' in your profile. Under the 'Security' section, you can enable
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Yes, you can access your Finsai account from any device as long as you have the correct login credentials. However,
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We're sorry to see you go! If you need to close your account, please contact our customer support team. They'll
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To maintain the integrity and security of our trading environment, we currently only allow one account per user. Multiple accounts
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