If you lost your 2FA device, please contact our customer support immediately. You'll need to provide some identification information for
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You can set up 2FA by going to 'Account Settings' in your profile. Under the 'Security' section, you can enable
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Yes, you can access your Finsai account from any device as long as you have the correct login credentials. However,
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We're sorry to see you go! If you need to close your account, please contact our customer support team. They'll
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To maintain the integrity and security of our trading environment, we currently only allow one account per user. Multiple accounts
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You can change your password by navigating to 'Account Settings' in your profile. Click on 'Change Password', input your current
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If you forgot your password, you can reset it by clicking on the 'Forgot password' link on the login page.
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Yes, your personal information is protected. We use industry-leading security measures, including encryption, to protect your information. We do not
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To create an account on the Finsai Crypto Exchange, visit our website and click on the 'Sign Up' button. Fill
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Yes, the trading bonus is awarded to students who successfully complete and pass the final exam of any course, whether
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Yes, the trading bonus is intended to be used for trading activities on our platform and cannot be withdrawn
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The trading bonus provides you with a starting point for your trading activities. It allows you to start trading without
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No, the trading bonus is non-transferable. It is tied to your account and can only be used by you for
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Currently, the trading bonus is provided once you clear the final exam of a course. For more opportunities to earn
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Your trading bonus will remain in your account until you decide to use it. It doesn't expire and can be
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