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If you lose your 2FA device, contact our customer support immediately. After confirming your identity, they can help you disable

To enable 2FA on your account, go to Account Settings, then Security and follow the instructions to set up 2FA

Two-Factor Authentication (2FA) is an extra layer of security used to ensure the security of online accounts beyond just a

Finsai Crypto Exchange employs several security measures to protect users accounts and assets. These include two-factor authentication, cold storage for

No, you do not need an external wallet. When you trade on Finsai Crypto Exchange, your cryptocurrencies are stored in

A hot wallet is a cryptocurrency wallet thats connected to the internet, making it easier for users to make transactions.

In a trading context, a Maker is someone who adds liquidity to the market by placing a limit order under

Trading fees are charges incurred for the buying and selling of cryptocurrencies on the exchange. Finsai Crypto Exchange operates on

An Initial Exchange Offering (IEO) is a fundraising event administered by a cryptocurrency exchange. In an IEO, users can purchase

Finsai Crypto Exchange aims to be globally accessible, but there might be restrictions based on local laws and regulations. Please

The Order Book is a real-time, continuously updated list of buy and sell orders on the exchange, organized by price

A stop order is an order to buy or sell a cryptocurrency when its price moves past a particular point,