Security and Regulations

We keep our clients informed about security-related information and announcements through various channels. This includes email notifications, website announcements, and

Yes, Finsai employs encryption protocols to secure sensitive data transmission. This includes the use of secure sockets layer (SSL) or

We regularly perform system updates and maintenance to ensure optimal performance and security. These updates are scheduled during low-traffic periods

If you lose your account credentials, such as username or password, you can initiate the account recovery process by contacting

Finsai respects your privacy and confidentiality. We do not sell or share your personal information with third parties for marketing

While Finsai takes extensive security measures, its important to note that investments in financial markets carry inherent risks and are

If you have any security concerns or notice any suspicious activity on your account, please contact our dedicated support team

Yes, we conduct regular internal and external audits to ensure compliance with regulations and maintain the highest security standards. These

Finsai has implemented robust KYC and AML procedures to ensure compliance with anti-money laundering regulations. We verify the identity of

Yes, we may have withdrawal and deposit limits in place to enhance security. These limits are designed to prevent unauthorized

In the unlikely event of a data breach or security incident, we have a comprehensive incident response plan in place.

Yes, a significant portion of client funds and digital assets are stored in secure cold wallets. Cold wallets are offline