What happens if I deposit funds but they do not appear in my trading account?
If your deposit does not appear in your trading account within the expected timeframe, please contact our customer support team with a copy of the transfer details, and they will assist you.
Terms and Conditions:
Bonus Availability: The bonus is valid only for new deposits made during the Diwali promotional period from October 28th to November 8th, 2024.
Non-Withdrawable Bonus: All bonus amounts, including the Lucky Draw prize, are non-withdrawable and can only be used for trading purposes.
Lucky Draw Prize: The $500 Lucky Draw prize will be credited to the winner's live trading account as a non-withdrawable bonus. The prize is fully tradable but cannot be transferred or withdrawn.
Pro-Rata Bonus Deduction: If the client chooses to withdraw their deposit before meeting the trading requirements, the bonus amount will be deducted on a pro-rata basis.
Processing Time: It may take up to 48 hours for the bonus to be credited to client accounts.
Withdrawal Requirements: Clients must meet specific trading volume requirements before they can withdraw profits earned using the bonus.
Multiple Accounts: Multiple accounts or suspicious activity may result in disqualification from the promotion.
Right to Amend: Finsai Trade reserves the right to amend or terminate the offer at any time without prior notice.
Final Decision: Finsai Trade holds the final decision in all disputes.
