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As a general rule, funds must be withdrawn to the same payment method used for the deposit. This is a
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The procedure for verifying your payment method will depend on the method chosen. Our customer support team will provide you
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Verification of your payment method is a security measure to prevent fraudulent transactions. It ensures that the funds are indeed
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Yes you can use other currencies as well such as Ethereum, USDC, Tron etc. However, we are always exploring ways
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If you accidentally deposit funds to the wrong account, please contact our customer support team immediately, and provide them with
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To deposit funds via bank transfer, you need to log into your account, select 'Bank Transfer' as your deposit method,
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If your withdrawal request is not processed within the expected timeframe, please contact our customer support team, and they
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There are no specific limits for cryptocurrency transactions. However, the minimum and maximum transaction amounts may be determined by the
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Yes, you can use multiple payment methods to fund your account. However, please remember that for withdrawals, funds must be
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Yes, we occasionally offer deposit bonuses as part of our promotional campaigns. Details about current promotions can be found on
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You can update your payment details from the 'Account Settings' section in your account. If you need assistance, our customer
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Yes, you can cancel a withdrawal request as long as it has not been processed yet. You can do this
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