It's good practice to update your account password every three to six months. Always use a unique, strong password that
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If you lose your 2FA device, contact our customer support immediately. After confirming your identity, they can help you
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To enable 2FA on your account, go to 'Account Settings', then 'Security' and follow the instructions to set up 2FA
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Two-Factor Authentication (2FA) is an extra layer of security used to ensure the security of online accounts beyond just a
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Finsai Crypto Exchange employs several security measures to protect users' accounts and assets. These include two-factor authentication, cold storage for
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No, you do not need an external wallet. When you trade on Finsai Crypto Exchange, your cryptocurrencies are stored in
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A hot wallet is a cryptocurrency wallet that's connected to the internet, making it easier for users to make transactions.
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In a trading context, a 'Maker' is someone who adds liquidity to the market by placing a limit order under
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Trading fees are charges incurred for the buying and selling of cryptocurrencies on the exchange. Finsai Crypto Exchange operates on
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An Initial Exchange Offering (IEO) is a fundraising event administered by a cryptocurrency exchange. In an IEO, users can purchase
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Finsai Crypto Exchange aims to be globally accessible, but there might be restrictions based on local laws and regulations. Please
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The Order Book is a real-time, continuously updated list of buy and sell orders on the exchange, organized by price
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A stop order is an order to buy or sell a cryptocurrency when its price moves past a particular point,
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The order matching process involves pairing buy and sell orders for the same cryptocurrency pair on the exchange. Orders are
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Limit and market orders are two different order types you can place on the exchange. A market order is an
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