Yes, we prioritize the security of your personal information. We use encryption to protect your data and do not share
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Yes, Finsai Crypto Exchange supports withdrawal whitelisting. By setting this up, users can specify the wallet addresses to which withdrawals
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Yes, Finsai Crypto Exchange supports IP whitelisting. This security measure allows users to specify the IP addresses from which they
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If you suspect unauthorized activity on your account, contact our customer support immediately. Also, change your password and make sure
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At Finsai, a majority of users' assets are stored offline in cold storage wallets. This greatly reduces the risk of
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It's good practice to update your account password every three to six months. Always use a unique, strong password that
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If you lose your 2FA device, contact our customer support immediately. After confirming your identity, they can help you
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To enable 2FA on your account, go to 'Account Settings', then 'Security' and follow the instructions to set up 2FA
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Two-Factor Authentication (2FA) is an extra layer of security used to ensure the security of online accounts beyond just a
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Finsai Crypto Exchange employs several security measures to protect users' accounts and assets. These include two-factor authentication, cold storage for
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No, you do not need an external wallet. When you trade on Finsai Crypto Exchange, your cryptocurrencies are stored in
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A hot wallet is a cryptocurrency wallet that's connected to the internet, making it easier for users to make transactions.
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In a trading context, a 'Maker' is someone who adds liquidity to the market by placing a limit order under
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Trading fees are charges incurred for the buying and selling of cryptocurrencies on the exchange. Finsai Crypto Exchange operates on
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An Initial Exchange Offering (IEO) is a fundraising event administered by a cryptocurrency exchange. In an IEO, users can purchase
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